How it works Company FAQs

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How it works

Bringit is on-demand, you can request the service and leave lugging the heavy stuff to us. We’ll get your bag from Point A to Point B, within 4hrs, so you can save yourself the hassle and enjoy your trip Hands-Free.


Schedule a pick up

To have your luggage delivered to the airport, schedule a pick-up from your home, hotel or any location with a minimum of 4 hours and up to a maximum of 12 hours prior to your flight’s departure time.


Enter your flight information

Include your flight number, date of departure, airline you’ll be flying with and number of bags. Your bag’s weight and content is subject to the terms and conditions of your airline.


We pick-up your luggage

If you are checking-out from a hotel you can leave your luggage at the concierge and share the ticket with us and our currier will pick it up and deliver it to the airport. You can also meet our currier at your location.


Greet your bags at the airport

If you are traveling on a domestic flight with one of our affiliated airlines we can check your luggage with the airline. If you are traveling international, or with airlines that are not yet affiliated or you are a carry-on lover, you will meet our currier at the airport curb, sharing your door number.


Schedule a pick up

Skip baggage claim and let us pick up your bags from the airport and deliver to your home, hotel, and even your office. You can request a delivery before your departure or even during your flight.


Upload baggage claim receipt

To meet TSA regulations, we must require a photo of your baggage claim receipt to pickup your bags from the baggage claim area. If you do not have your receipt or do not wish to upload it, you will have to pick up your own bags and meet our airport ambassador to initiate the delivery.


Enter delivery details

For hotel deliveries, the name used to place the delivery request must match the name under the reservation. If you’d like to have your luggage delivered to a residence or office, make sure to select a time slot to greet your courier. Once you’re all set, confirm your order and enjoy your hands-free experience. You will be notified when your courier is en-route.


Greet your courier

You will receive an SMS notification telling you that your courier has completed the delivery, if you had your luggage delivered to a hotel. Deliveries made to a residence or office will require you to greet your courier to accept the delivery.

It is insured

Our standard services includes an insurance of up to $1,500.
Upgraded options are also available.

Worry free

Each bag is tamper proof sealed with a unique control number at the time of pickup. You can track your luggage and we keep you notified from the point of pickup to final delivery.

Track your luggage

Keep tabs on exactly where your luggage is with tracking technology and email or SMS status updates

Simple, secure and efficient. Bringit.


Unfortunately, as of now we do not check-in luggage for passengers. You will have to meet our ambassadors at your airline counter to check-in your luggage.
A Bringit ambassador is an airport certified ambassador that is cleared by all TSA
For pickup and deliveries made outside the 10 mile radius, it is an additional $1 fee per mile.
Each bag is insured up to $1,500 incase it is damaged, tampered with, or lost. Please contact customer support to file a claim.
If you need to get in touch with your courier or ambassador, please contact us directly at +1 (888) 576-7655.
Yes, you are still responsible for paying your airline fee per checked bag.
For airport pickup, you must clear customs with your luggage. Once you’ve cleared customs, you will receive a prompt notification to meet our ambassador in the public area.
You can send up to two pieces of luggage for $25. Additional luggage is $5 extra.
If you missed a delivery, we will re-attempt to deliver the next day or you can contact us directly to pickup your luggage from our public area.

If you missed your pickup courier, you will be charged the full cost of the delivery.
Deliveries to hotel, office, and residences are usually made within 4 hours after arrival time. Delivery requests to the airport need to be placed 4 hours prior to the departure time.
When your bags are delivered to the airport, you will receive an SMS notification that will prompt you to let the ambassador know when you’ve arrived. Once you’ve arrive at the airport, the ambassador will ask you, which airline counter you would like the ambassador to greet you.
Once the luggage has been picked up, the courier wraps the bag with a recyclable/reusable tamper proof sleeve that is sealed with a unique number and QR code for tracking. In addition, each bag is insured up to $1,500 incase it is damaged or lost.
Each Bringit courier and ambassador is employed directly by Bringit. All of our couriers and ambassador have to go through a thorough and extensive background check that even passes TSA requirements.
If you don’t upload you baggage claim receipt, you will have to meet our airport ambassador at the baggage claim area to hand off your bags in person. We strongly recommend to upload your baggage claim receipt to enjoy the hands-free experience.
As of now, we do not have an public kiosk at any airports we are servicing. Public kiosks will be available late 2020 at selected airports.
Yes, we can pick up and deliver your luggage just about anywhere.
Currently, we are operating in Miami International Airport. Our service will be available in JFK, LGA, and LAX summer of 2020.
No. Your luggage must travel with you on the same flight.